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They visited your lot for a reason. They also walked off for a reason.
Do you know why, or are you depending on your sales people to tell you?
The national average closing rate is between 18 and 22 and it has been for the past 30 years, according to the National Automobile Dealers Association (NADA). If a dealership sells 100 cars per- month, 400 customers walk off every month without buying. If the follow-up is left up to the sales person, 90 percent of the customers will never hear back from the dealership again.
ASDI's business development center (BDC) can handle incoming sales inquiries, make outbound follow up sales calls to customers and qualified prospects, call/e-mail prospective Internet leads, and drive traffic to a dealership.
Our job is to get you more business, we deliver this not from only a position of sheer quantity of calls but rather on a quality presentation for every call we make on our customers' behalf.